A number of clients often have difficulty accessing SARS documents on the eFiling system. This is mainly due to incompatible browsers. The SARS eFiling website is optimally viewed in Internet Explorer (IE) versions 8+ browsers.
The following guidelines should assist if you have any difficulty in this regard.
General guidelines
- The latest version of Adobe Flash player and Adobe Reader should be used for eFiling and the latest version of Adobe AIR for e@syFile™ Employer:
- Getting a message on eFiling ‘Loading…busy preparing your form?’
You may need to clear your cache and switch off your pop-up blocker, follow our easy steps. - As Adobe no longer supports Linux, you can install the Chrome browser as a work-around on your Linux operating system. The Chrome browser has built-in plugins for the latest Flash version.
How to view PDF’s in a browser
Each browser has its own setting to control how PDFs open from a webpage. To successfully view a PDF in a specific browser, click on your relevant browser below:
Should require further assistance please do not hesitate to contact us in this regard.
